Shipping policy
Where we ship, what it costs, and how tracking works.
Last updated 25 August 2026
Shipping information
We currently offer UK shipping only.
UK delivery
- Tracked 24 — £4.99
- Tracked 48 — £3.99
Free delivery
Orders above the free-delivery threshold shown at checkout are delivered free, and on Tracked 24 rather than the cheaper service — above the threshold you are not asked which one you want, because the one included is the faster one.
The threshold and both delivery charges are shown before you pay, and what you see there is what you are charged.
Tracking
Once your order has been dispatched, you will receive tracking information so you can keep an eye on your delivery.
Please note that delivery times are estimates and may occasionally be affected by circumstances outside of our control.
UK only
At this time, we only ship to addresses within the United Kingdom.
If you have any questions about your delivery, please get in touch with us and we will be happy to help.
Who you are contracting with
Bioactive Labs Ltd, registered in England and Wales no. 17009825.
61 Bridge Street, Kington, HR5 3DJ, United Kingdom
Something here unclear or wrong? Email info@Bioactivelabs.co.uk and a person will answer within a working day.